Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the Apply World Group website located at applyworldgroup.com.au (the "Service") operated by Apply World Group ABN [88 661 307 651] ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including clients who engage our immigration consultation services.

2. Description of Services

Apply World Group is a registered migration agency providing comprehensive immigration services including but not limited to:

• Visa application preparation and lodgement assistance
• Immigration consultation and strategic advice
• Document review and preparation services
• Skills assessment guidance
• English language test preparation programs
• Job-ready program services
• Recruitment and employment placement services
• Post-arrival settlement assistance

All services are provided in accordance with Australian immigration law and the Migration Agents Registration Authority (MARA) Code of Conduct.

3. Professional Standards and Disclaimers

3.1 Professional Service Standards: We are committed to providing professional immigration services in accordance with industry best practices and regulatory requirements. Our registered migration agents are bound by the MARA Code of Conduct.

3.2 No Guarantee of Outcomes: While we endeavor to provide accurate advice and quality service, we cannot guarantee the success of any visa application or immigration process. Outcomes depend on various factors including changes in immigration law, policy interpretations, and individual circumstances.

3.3 Legal Advice Limitation: Our services constitute immigration advice within the scope of registered migration agent practice. For complex legal matters that fall outside migration law, we recommend consulting qualified legal practitioners.

3.4 Information Currency: Immigration laws and policies are subject to frequent changes. While we strive to maintain current information, we recommend verifying the latest requirements with official government sources.

4. Client Obligations and Responsibilities

4.1 Accurate Information: You must provide complete, accurate, and truthful information at all times. Any false or misleading information may result in visa refusal and potential legal consequences.

4.2 Timely Cooperation: You agree to respond promptly to our requests for information, documents, or actions required for your matter.

4.3 Document Authenticity: All documents provided must be genuine and unaltered. You are responsible for ensuring document authenticity and obtaining certified translations where required.

4.4 Compliance with Laws: You must comply with all applicable Australian and international laws throughout the immigration process.

4.5 Notification of Changes: You must immediately notify us of any changes in circumstances that may affect your application or eligibility.

5. Fees, Payment Terms and Refund Policy

5.1 Service Fees: Our professional fees are outlined in individual service agreements and may vary based on the complexity and scope of services required.

5.2 Government Fees: Government application fees are separate from our professional fees and are subject to change without notice. These fees are non-refundable once paid to government authorities.

5.3 Payment Terms: Fees are payable as specified in your service agreement. Late payment may result in suspension of services and additional charges.

5.4 Refund Policy: Refunds are considered on a case-by-case basis in accordance with Australian Consumer Law. Generally, refunds may be available where services have not been commenced or where we have failed to provide services as agreed.

5.5 Third-Party Costs: Additional costs for translation services, document certification, medical examinations, or other third-party services are your responsibility unless otherwise agreed in writing.

6. Confidentiality and Privacy

6.1 Client Confidentiality: We maintain strict confidentiality of all client information in accordance with professional standards and privacy legislation.

6.2 Authorized Disclosures: We may disclose your information when required by law, for visa processing purposes, or with your written consent.

6.3 Data Protection: Your personal information is handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

7. Limitation of Liability

7.1 Liability Cap: Our total liability for any claim arising from our services is limited to the professional fees paid for the specific matter.

7.2 Excluded Damages: We are not liable for any indirect, consequential, or special damages including but not limited to loss of opportunity, travel costs, accommodation expenses, or emotional distress.

7.3 Third-Party Actions: We are not responsible for decisions made by government authorities, delays in processing, or actions of third parties.

7.4 Professional Indemnity: We maintain professional indemnity insurance as required by MARA regulations.

8. Termination of Services

8.1 Termination by Client: You may terminate our services at any time with written notice. Fees for work completed remain payable.

8.2 Termination by Us: We may terminate services for breach of these Terms, non-payment of fees, provision of false information, or inability to contact you for extended periods.

8.3 Effect of Termination: Upon termination, we will provide you with copies of your file and relevant documents. Outstanding fees remain payable.

9. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Apply World Group and its licensors. The Service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, or create derivative works of any content from our website without express written permission.

10. Dispute Resolution

10.1 Internal Resolution: We encourage direct communication to resolve any concerns. Please contact us first to discuss any issues.

10.2 External Resolution: Unresolved disputes may be referred to the Migration Agents Registration Authority or relevant consumer protection authorities.

10.3 Jurisdiction: These Terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have exclusive jurisdiction over any disputes.

11. Force Majeure

We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic restrictions, government actions, or changes in immigration law or policy.

12. Amendments to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date.

Continued use of our services after changes constitutes acceptance of the revised Terms. We recommend reviewing these Terms periodically.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Information

For questions regarding these Terms and Conditions, please contact us: